Author: Admin

Collaborate Outage – 4-5 a.m. 3/20

Blackboard engineers will be performing maintenance on the data center that hosts UA’s instance of Blackboard Collaborate between 4-5 a.m. CDT March 20. The Collaborate system will be unavailable during this time.

Blackboard assignment wait time message issue

Students and instructors may see a Download message saying “This file is being converted. The estimated wait time is __ seconds”, but the file does not show in the assignment window in the estimated time. The current work around is to refresh the browser so that the assignment will appear in the window. Blackboard support is working on this issue.

OIRA syllabus link tool error

Some instructors see an “Access Denied” error message when setting up the OIRA Syllabus Link tool in a Blackboard course. The workaround is to click “OK” on the error page, then click “Cancel” when the OIRA Syllabus Link tool reappears.  The link will be created at this point. This is most likely to happen for courses copied from courses in a previous semester that used the OIRA Syllabus Link.