Category: Known Issues

Box Drive for Windows Update

Box will be performing an update to the Box Drive for Windows application beginning June 19. Box Drive users should accept the Box Drive upgrade when prompted to do so. Previous versions may stop working by June 26, so please accept the update when you receive notification that it is available.  Contact the IT Service Desk with any questions 205-348-5555.

TurningPoint Maintenance

TurningPoint will be performing maintenance on their servers beginning at 9 am on Saturday, June 16, that may cause intermittent outages throughout the day. During any outages, access to both your TurningPoint account and TurningPoint mobile responding will be unavailable. Students will be notified that an update to the TurningPoint app is required upon opening their app following this release.

Safari and .docx files

Users who attempt to upload .docx files to Blackboard using Safari report receiving an error message stating that the file can’t be uploaded. A Blackboard Support ticket about this issue is being created. The workaround is to use Chrome or Firefox to upload .docx files.